Website Accessibility Statement


Website Accessibility Statement


The City of Flagler Beach is committed to ensuring that all visitors and residents, including visitors and residents with disabilities, are able to access and use all of our programs, services, and activities. We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services. 

We also recognize that users of the website who have disabilities may use the website with the assistance of technology, including screen readers, as well as with captioning, transcripts, and the use of other auxiliary aids and services. As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so, who to contact, and information about our ADA Grievance Procedure, as discussed below. 

Our website offers a wide range of information and services, and we recognize that for users with disabilities, some material on our site may pose challenges. We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify.

What to Do If You Encounter A Problem Using Our Website:  

Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of our City Clerk. We will respond within a reasonable time frame.

Email:      poverstreet@cityofflaglerbeach.com 
Direct:     Phone Number: 
386-517-2000 x233 
Mail to:    Attn: City Clerk, City of Flagler Beach, P.O. Box 70, Flagler Beach, FL 32136

Please provide the following information:
Your name:
Your phone number:
Your email address:
The date and time you encountered a problem using our website:
The web page/web address on which the problem occurred:

What occurred/what were you unable to do:
Any error messages you received:

We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact our City Clerk, who will provide an alternative way to obtain the information you are seeking to obtain through the website. In addition, should you wish to file an ADA Grievance to alert us to any problems you may be experiencing, you may also file an ADA Grievance with us.

Ongoing Website Accessibility Efforts:

We are in the process of assessing our website’s accessibility, and will be undertaking efforts to identify and address areas needing improvement. We will be establishing a schedule for enhancing accessible features of the website, and welcome your comments and insights. Please contact our City Clerk at poverstreet@cityofflaglerbeach.com or 386-517-2000 x233.

Ongoing ADA Compliance Efforts:

The City of Flagler Beach has developed and published an ADA Grievance Procedure, by which the City can be informed of and respond to any ADA or Section 504 concerns.

We are in the process of assessing our website’s accessibility, with the assistance of experts in web accessibility and in the mandates of WCAG 2.0. We will be engaging in efforts to identify and correct issues, and developing a schedule for this effort. 

For Users with Hearing Loss or Vision Loss - Policy and Time Frame for Responses to Requests for Accommodations:

All City Commission meeting videos posted on our website from January 2019 forward will be captioned and agendas of meetings will be posted. We will caption or transcribe any video that has not been captioned in our process yet, upon request, free of charge, and will provide the requested material within a reasonable time frame of receiving the request. Videos will be retained for a period of 2 years, but may not remain online.

We welcome you to our website and we look forward to assisting you with any concerns.

The City of Flagler Beach is committed to ensuring that all visitors and residents with disabilities, are able to access and use our programs, services, and activities. Our website offers a wide range of information and services. We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify. Please contact poverstreet@cityofflaflerbeach.com to provide input or to request information be provided to you in an alternative format.